IPTV EPG Not Working? How to Fix an Empty or Wrong TV Guide
- October 19, 2026
- 7 minutes
You've been let down before. We know that feeling. That's why everything we built, from our servers to our support team, exists to make sure it never happens again.
Everything runs through your internet connection, on devices you already own. No engineer visit. No hardware to buy.
Live sports, international news and 200,000+ films and series, grouped so you find what you want in seconds.
Use the same login on your Smart TV, phone, tablet, Firestick or computer. Your plan sets how many screens watch at once: 1, 2 or 3.
Our support team doesn't send you a link and disappear. We walk with you step by step until your first channel is live, however long it takes.
Behind the screen, our team keeps the channel list up to date, fixes streams that stop working and answers on WhatsApp when something isn't right.
The TV, phone, tablet or computer you already own is enough. You only need a player app. On a TV that's more than a few years old, a streaming stick usually runs smoother.
Install the app on each device you use and log in with the same details. Switch between them whenever you like; your plan sets how many can play at the same time.
Test it during a live event. No commitment. Full access from day one.
Enough time to know you'll never switch back. Save 31% vs monthly.
Long enough to cover a full sports season. Save 54% vs monthly.
A full year of reliability at our best price. Save 64% vs monthly.
Test it during a live event. No commitment. Full access from day one.
Enough time to know you'll never switch back. Save 21% vs monthly.
Long enough to cover a full sports season. Save 44% vs monthly.
A full year of reliability at our best price. Save 60% vs monthly.
Test it during a live event. No commitment. Full access from day one.
Enough time to know you'll never switch back. Save 19% vs monthly.
Long enough to cover a full sports season. Save 45% vs monthly.
A full year of reliability at our best price. Save 62% vs monthly.
From weekly league matches to once-a-year finals, it is all here, live, on any device you own.
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Smart TVs (Samsung, LG, Android TV), Firestick, Android TV boxes, iPhone, iPad, Android phones and tablets, and Windows or Mac computers. Not sure about yours? Send us the model on WhatsApp before you buy and we'll tell you.
No. You install a player app such as IPTV Smarters or TiviMate on the device you already have and log in with the details we send you. On some Samsung and LG TVs, the best app has a free trial and then a small one-time fee paid to the app's developer.
Yes. Choose a plan for 1, 2 or 3 screens watching at the same time. You can install the app on as many devices as you like; the plan only limits how many play at once.
No. You can start with a single month from $13.99, with no contract and no cancellation fee. If you're happy, the 12-month plan works out at about $5 a month for one screen.
Live sports, news, series, movies, kids and regional channels in many languages: 40,000+ live channels and 200,000+ films and series, with a TV guide, catch-up on supported channels and 4K where available. Every plan includes all of it.
Our team sends your login details on WhatsApp, usually within 5 minutes of your order and never more than 15. Installing the app and logging in takes a couple of minutes more.
No free trial, and you don't need one. If Watch TV Direct isn't right for you, ask for a full refund within 48 hours of buying, for any reason. After that, you're still covered for 14 days if a technical problem on our side stops the service working and our team can't fix it.
Yes, on WhatsApp. A real person walks you through setup on your specific device, step by step, until your first channel is playing.
About 10 Mbps of steady speed per screen for Full HD, and 25 Mbps or more for 4K. A network cable or strong Wi-Fi at the TV matters more than a fast plan. Our buffering guide explains how to check.
First try the channel's backup version if it has one. If that doesn't help, message us on WhatsApp. We prioritise live support during major matches, because we know every minute counts.
Yes. Log in from anywhere with a good internet connection. Hotel Wi-Fi is often slower, so quality can drop, and your plan's screen limit still applies.
Netflix and similar services are mostly on-demand. Watch TV Direct gives you live TV (sport as it happens, news as it breaks) plus 200,000+ films and series, in one subscription.
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